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New claims can be sent:

  1. Rathbone Group’s secure ShareFiles at: https://sharefiles.rathbonegroup.com/,
  2. Email to subroservice@rathbonegroup.com (please note that we cannot accept zip files via email)
  3. Move-It or other similar venue
  4. Box.com
  5. Fax to (216) 298-4495
  6. Mail to Rathbone Group, LLC, 1250 Granger Road, Cleveland, Ohio 44131-1234